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Email Support@excelmedical.co.uk

Course Outline

 

This is a comprehensive two day designed for doctors and medical professional across all specialities and levels. This course as you can see in the outline is designed to give you an in-depth understanding of team dynamics and how to bring out the best in the team you are in. There is no need to do additional short courses in conflict management and giving feedback as this in written into our course! We also explore topics typically asked about in interviews at all levels so we are value for money.  

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Leadership 

Leadership vs management 

Leadership duties 

Leadership styles - Lewin leadership styles, Transformational leadership, Action centred leadership

How much control to give your team members - Tannenbaum-Schmidt continuum 

Locus of control 

 

The Workplace 

Psychological safety and teaming 

Emotional intelligence 

 

Communication 

Benefits of effective communication 

The 6 C’s of communication 

Barriers to effective communication 

Non verbal communication - 7 38 55 rule

Building Rapport

Communicating on email 

 

There is no I in team

The team - Tuchman’s stage son group development, Lenconi’s five dysfunctions of a team

Trust - The trust equation, factors that effect trust

Collaboration - The importance of collaboration, effective collaboration

Team effectiveness - Hackman’s five factors, Belbin five roles, high performance teams

Building relationships - How to build your relationship with your team

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Interactions

Bias - Types of bias, how they occur in the workplace and how to overcome them

Negotiation - The principles of negotiations, the process of negotiation, skills needed for successful negotiations, why do negotiations fail

Influence - what affects a persons influence, models of influence (Bakers four strategies and Lewicki and Hiam’s negotiation matrix)

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Conflict resolution

Causes of conflict, Kilman’s conflict model, conflict resolution, assertiveness, Betari box (The cycle of conflict)  

 

Motivation

Raising confidence in your team, what motivates your team, Maslow’s hierarchy of need, Herzberg’s two factor principles

 

Feedback

The importance of feedback, feedback culture, barriers to feedback Feedback models (Sandwich, Pendleton, EEC and SBI Model)

 

Organisational structure 

Organisational culture - Work culture, models of culture (Handy’s four types of organisational culture, schein layers of cultures)

Organisational structure - Types of organisational structures and power dynamics 

Statement definitions - Mission, purpose, vision and values

Strategy - Strategic planning, aligned strategy development, Strategic planning tools (SWOT and PESTLE) 

 

Problem solving 

How to solve a problem (Simplex, Appreciative Inquiry and the 5 Whys)

Bring change - Kotter’s 8 step model, Lewin change model

 

Looking after yourself 

Stress - Recognise and manage stress in yourself 

Stay motivated - keep things in perspective 

Reflection - Palmer’s five skills needed to reflect, models of reflection (Schon, Gibbs reflective cycle), dealing with a problem (5W + H)

Time management - Eisenhower decision matrix, general time management tips​

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Duration of course

Two days ​

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CPD Certified 

This course has been credited 13 CPD points

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Cost

£399

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Questions?

If you have any questions about the course or can't make the date please feel free to get in touch

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Special offer

Book our Teach the Teacher course and get 5% discount on this course 

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Dates​

6 - 7th Sept 09:00 - 17:00

18 - 19 Oct 09:00 - 17:00

22 - 23 Nov 09:00 - 17:00

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